Refund & Return Policy

01Scope of this policy

This policy covers custom goods supplied by Saeed Classical Works International through Elite BJJ Gi. Read it with your written quotation, approved specifications and order confirmation before payment. Nothing here excludes rights or remedies that cannot lawfully be excluded.

02Changes and cancellations

Request a change or cancellation promptly by email, quoting your order reference. We will check the stage of development or production and explain the options and any effect on cost or timing.

Where cancellation is agreed, the treatment of payments depends on work completed and reasonable, documented costs already committed to your order, subject to applicable law. We will explain any proposed deductions in writing. No blanket non-refundable deposit applies under this policy.

03Personalized goods and approved specifications

Because garments may be made with your logo, measurements or chosen materials, change-of-mind returns are not offered as a standard service once manufacture has begun, except where required by law or agreed in writing.

An item made correctly to an approved specification is not treated as faulty solely because you later prefer a different fit, color or artwork placement. This does not excuse a manufacturing defect or a departure from the agreed specification. No unagreed size or color tolerance is introduced by this policy.

04Faulty, damaged, short or incorrect deliveries

Email faraz@sports.biz.pk within 7 calendar days of delivery for visible damage, shortages or incorrect goods. For a hidden defect, contact us promptly after discovery. This notification target does not cut off rights that apply by law or automatically reject a later claim.

Please provide the order or invoice reference, affected product and quantity, a description of the issue, and clear photographs. For transit damage, keep packaging and shipping labels. Further information or a reasonable inspection may be needed to establish the cause.

05Review and resolution

We assess the concern against the approved specification, sample or artwork and the available evidence. We will explain the outcome and proposed next steps in writing.

For a confirmed fault, shortage or incorrect supply, the resolution may be repair, replacement, supply of missing items, an agreed price adjustment or refund, depending on the circumstances and applicable rights. We will agree the arrangements before asking you to return goods.

06Return instructions and transport costs

Do not send goods back without written return instructions. We will confirm the return destination, carrier arrangements and any documents needed for customs. Keep the goods and evidence reasonably available while the issue is reviewed.

We cover reasonable return transport agreed in advance for a confirmed manufacturing fault or our shipping error. For any other return accepted by agreement, responsibility for charges is confirmed in writing before dispatch. Do not incur unapproved freight costs expecting automatic reimbursement.

07Refund method and timing

Once a refund is approved in writing and any agreed return or verification requirements are complete, we will initiate it within 7 business days; bank and card posting times may add to the time before funds appear in your account.

Card refunds are returned through the original payment method to the original card. Bank transfer refunds are arranged with the original payer using verified instructions, normally to the originating account. We confirm the approved amount, currency and any lawful, agreed deductions in writing. We will not ask for card security codes or one-time passwords to process a refund.

08Contact for a claim

Email faraz@sports.biz.pk with your order reference and supporting details. General enquiries: sales@Sports.biz.pk. Telephone and WhatsApp: +92 321 6101118.

Saeed Classical Works International, 10 KM Daska Road, Opposite Citi Housing Society, Ghuinke, Sialkot 51310, Pakistan.